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Communication is an integral part of Olsen Homes' service to homeowners- prior to and during the building process, and continuing on after you've moved into your new home. We want to know that the functions and craftsmanship of your home meet the highest standards.
Before you move-in, we schedule a thorough New Home Orientation. We review care and maintenance instructions, cleaning products we recommend, and answer any questions about your new home. Each new homeowner receives a complete Homeowners Reference Manual.
Our Customer Service Manager will schedule regular visits during the warranty period and our entire team is available for questions and emergencies in the years following your move-in to ensure your complete satisfaction. Owners rely on our superior customer service to ease the concerns of moving and home ownership.
At Olsen Homes, the measure of our success is your satisfaction and continued enjoyment of your new home.
Please e-mail us at customerservice@olsenhomes.com
if you have any questions. |
"We wanted to thank you for the great follow-up service. It is all too rare to find a company that treats its customers so well."
- Wayne and Becky Graham |